Customer Success Manager

Customer Success
Full-time
United States

About the role

NOTE: We’re not actively hiring for this role right now, but we’re always excited to connect with exceptional people. If you’re interested, feel free to apply—we’ll reach out if there’s a potential fit now or in the future.


We are seeking a proactive Customer Success Manager to partner with clients, understand their goals, and deliver implementation training that drives product adoption. The ideal candidate combines strategic thinking with a strong clinical background in PT or healthcare, excels at solving client challenges, and can foster growth through exceptional communication and cross-team collaboration. You'll help clients achieve meaningful, measurable outcomes while identifying opportunities for expansion.





Requirements

  • Bachelor's degree in a relevant field - PT preferred.
  • Previous experience in Customer Success, Account Management, or a related role (2+ years).
  • Knowledge of the healthcare industry and/or software as a service (SaaS) preferred. 

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