When insurance said stop, the data said keep going

A story from Choice Rehabilitation

Ralph is 88. He lives in long-term care, and his balance had been slipping. His walking speed was low, his cadence inconsistent, his turns unsafe. The kind of decline that ends in a fall.

The Challenge

Choice Rehabilitation knew patients like Ralph needed more time in therapy. Insurance disagreed. Without documented evidence, extension requests for Managed Care Part A patients were denied, and patients who still needed care were discharged anyway.

How OneStep Helped

OneStep gave the therapy team objective gait data they could put in front of an insurer. Ralph's mobility impairments were captured automatically, his fall risk flagged, and his response to therapy documented in numbers instead of impressions. The team built his program around exactly what the data showed.

What Changed

Within four weeks, Ralph's walking speed rose from 0.5 to 0.8 meters per second. His Timed Up and Go dropped from 21.3 to 13.8 seconds. And across the organization, extension requests started getting approved.

Ralph is still walking. And Choice no longer has to choose between what patients need and what insurers will approve.

Key Outcomes
$7,243
earned in the first 60 days
5.5
days of additional care approved per patient
60%
improvement in Ralph's walking speed